As part of our ongoing research we are asking survey respondents to tell us about the various types of metrics that product managers in their organization are being held accountable …
Where Should User Experience (UX) Report To Be Most Effective?
Two weeks ago I wrote a post on the importance of product management and user experience collaboration entitled “Where is the Line Between User Experience and Product Management?“. I’m a strong …
Are You A Strategic Leader?
Last week I read an article in the Wall Street Journal entitled The Way to Become a “Strategic” Executive. The piece was written by Herminia Ibarra who is a Cora …
Where’s the Line Between User Experience and Product Management?
I trace the increasing acceptance and implementation of high quality user experience (UX) to what I call the “Apple wave.” Apple’s emphasis on the quality of the user experience transformed …
Voice of the Customer: Why Are Organization’s So Poor At Acknowledging Customer Feedback?
Organizations around the world tout their desire to listen to and capture customer feedback and suggestions. Listening to the “voice of the customer” is widely regarded as the de facto …
Global Study of High Performance Product Teams
For the past three years Actuation Consulting, along with a wide array of sponsors and industry associations, has conducted a global study of product team performance. The findings from our annual study …