Last week I wrote a post about the percent of time product team members believe product managers spend with customers. Interestingly, it turns out that product team members hold a rosier …
How Many People Are On Your Core Product Team?
For the last four years we have been conducting detailed market research on what makes some product teams more successful than others. Over this time span we have identified nineteen …
Do We Really Need Product Roadmaps?
There are many people in the product development community who would prefer that the concept of a product roadmap fade away. Others see product roadmaps as an inevitable consequence of a company’s increasing …
Technology Companies Are More Hit or Miss Than Other Verticals
We recently asked the following survey question “Which of these statements best describes your view of your product team’s performance against organizational expectations?” The majority of product team members indicated …
Where Should User Experience (UX) Report To Be Most Effective?
Two weeks ago I wrote a post on the importance of product management and user experience collaboration entitled “Where is the Line Between User Experience and Product Management?“. I’m a strong …
Voice of the Customer: Why Are Organization’s So Poor At Acknowledging Customer Feedback?
Organizations around the world tout their desire to listen to and capture customer feedback and suggestions. Listening to the “voice of the customer” is widely regarded as the de facto …